Shipping and Returns

Holiday Shipping 

Ordering by the dates listed below guarantees we will ship out your order for on-time delivery by December 23rd, before Christmas. Shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice.

 Shipping Method  Order by 
 FedEx Ground  December 14th, 2017
 FedEx 2nd Day  December 18th, 2017

Extended Holiday Return Policy

In addition to our 30-day money back guarantee, all gift orders placed between Nov. 15, 2017, and Dec. 20, 2017, will be eligible for an extended return period until January 20, 2018.

Shipping offers free ground shipping on orders over $99.00. No promo code required just select Basic Ground Shipping during checkout. If an expedited shipping method is chosen (i.e 2nd Day Shipping or Overnight Shipping) the stated shipping and handling fees will apply. does not currently ship to APO / FPO military or PO Box addresses due to item and carrier restrictions. Sales Tax is not included in total minimum purchase requirement calculation. Offer is subject to change without notice.

Below is a breakdown of our shipping rates:

 Shipping Method  Cost  Estimated transit time 
 FedEx Ground   Free Shipping on orders over $99.00     3 to 5 days
 FedEx 2nd Day   $29 2 days 
 FedEx Overnight   $59 1 day 

International Shipping ships to over 50 countries worldwide. After shopping, please choose the "Shipping Outside the US" international shipping option at checkout. Your payment for the purchase is processed securely by Bongo International. Bongo employs industry-leading encryption and fraud prevention tools. You'll receive a follow up with a confirmation email every time you purchase. Your financial information is never divulged to anyone, not even to your merchant. Shipping costs are clearly identified before checkout, however, there may be additional duties or taxes the customer is responsible for that the destination country requires payment on before delivery.

Preparing for shipment

Our team will pack your order within two business days, taking care to protect all items securely in the appropriate packing materials. We also utilize recycled materials wherever possible to eliminate environmental impact.

The order tracking number will be sent to the registered email address and available in the My Account section. FedEx Ground packages typically arrive within 3 to 5 business days after shipment and expedited orders are guaranteed to arrive within the stated delivery timeframe after shipment.

We make returns easy

If you are not 100% satisfied with your purchase, now offers a full refund or exchange for all qualified returns made within 30 days of purchase. Qualifying items must be returned in new condition (not worn, sized or otherwise modified) with proof of purchase. Refunds will be issued to the original form of payment for online purchases within 5-7 business days upon receipt of order. Clearance products, repair services, warranties, and gift cards are non-refundable. Customers can email [email protected] to request a free return shipping label and we will respond promptly. Your credit will be processed as soon as we receive the qualified return. Please take care not to return orders that have been worn, adjusted or sized because we can not resell used products or issue a credit for their return.